ISO Standards

• ISO 9001 is a globally recognized International Standard that specifies requirements for a Quality Management System (QMS).
• Most popular in the ISO 9000 series, it is the only Standard to which organizations need to certify.
• The current version of ISO 9001 was released in 2015.
• Over one million organizations across the world use this certification making it the most acceptable worldwide standard for Quality. It is also a good foundation for implementing many other management standards.

Who Needs ISO 9001:2015?

It is a Company certification not a product certification.

• It applies to any organization, regardless of size or industry.
• Organizations using ISO 9001 can migrate to ISO 9001:2015.

ISO 9001 provides a process-oriented methodology based on a PLAN- DO-CHECK-ACT mechanism that extends to documentation and review of structure, responsibilities, and procedures required to achieve effective quality management in an organization.

The following areas are covered under this standard:

• Requisites for a QMS which includes documentation, planning and identification of process interactions.
• Management responsibilities.
• Management of information, resources, human resources and work eco-systems.
• Product or Service realization from design to delivery.
• Measurement, analysis, and improvement of the QMS through activities.

This depends on:

• Organizational needs and requirements
• The availability of resources
• Work scope
• Complexities in execution

• Enables clear definition of expectations- quality to task descriptions and sets prompt and actionable feedback through performance metrics.
• Relates your quality objectives to help you interpret business goals and work towards actualizing them.
• Demonstrates the organization’s ability to consistently provide products and services that meet customer and regulatory requirements.
• Raises the benchmark for customer satisfaction.
• Widens your markets and allows you to tap the potential of new and emerging quality- in every process and product or service offered.
• Contributes to an enlightened organizational culture and increased employee-engagement.
• Increases efficiencies through better process integration, increased wages and productivity, reduced waste, trial and error operations and risk mitigation.
• Saves costs and delivers positive ROIs.
• Helps in evidence-based decision making.
• Becomes your most potent marketing tool and enhances credibility since it is an internationally recognized standard.

Information is a valuable asset that can make or break your business. When properly managed it allows you to operate with confidence. Information security management gives you the freedom to grow, innovate and broaden your customer-base in the knowledge that all your confidential information will remain that way.

About ISO/IEC 27001

Internationally recognized ISO/IEC 27001 is an excellent framework which helps organizations manage and protect their information assets so that they remain safe and secure. It helps you to continually review and refine the way you do this, not only for today, but also for the future. That’s how ISO/IEC 27001 protects your business, your reputation and adds value.

Understanding and/or applying the requirements of any standard to your business isn’t always a straightforward process. VAJENTHURA has helped train and certify countless organizations around the world to embed an effective ISO/IEC 27001 ISMS. And you can benefit from our experience too with our ISO/IEC 27001 training courses and certification.

FEATURES OF ISMS:

• Adopted PDCA ( PLAN – DO – CHECK – ACT ) Model
• Adopted a Process Approach
• Identify – Manage Activities – Function Effectively
• Stress On Continual Process Improvements
• Scope covers Information Security not only IT Security
• Focused on People, Process, Technology
• Resistance to intentional acts designed to cause harm or damage to the Organisation.
• Combination of Management Controls, Operational Controls and Technical Control.
• Overall management system, based on a business risk approach, to establish, implement, operate, monitor, review, maintain and improve Information security.

BENEFITS OF ISMS CERTIFICATION:

Certifying your ISMS against ISO/IEC 27001 can bring the following benefits to your organization:

• Independent framework that will take account of all legal and regulatory requirements.
• Gives the ability to demonstrate and independently assure the internal controls of a company (corporate governance)
• Proves senior management commitment to the security of business information and customer information
• Helps provide a competitive edge to the company
• Formalizes, and independently verifies, Information Security processes, procedures and documentation
• Independently verifies that risks to the company are properly identified and managed
• Helps to identify and meet contractual and regulatory requirements
• Demonstrates to customers that security of their information is taken seriously

ISO 14001 is the international standard that specifies requirements for an effective Environmental Management System (EMS).

Unlike other Standards, this provides the framework for an organization to follow rather than specifying requirements that need to be adhered to. It is hence a voluntary standard and is usually integrated with other QMS initiatives to accomplish business goals.

The International Organization for Standardization (ISO) defines an environmental management system as 'a part of the management system used to manage environmental aspects, fulfill compliance obligations, and address risks and opportunities.'

Who Needs ISO 14001:2015?

Organizations seeking to manage its environmental responsibilities and contribute to the environmental pillar of sustainability.

It is applicable to an organization, regardless of size, type, and nature, and applies to the environmental aspects of its activities, products, and services that it can either control or influence.

The extent of integration of this Standard with the overall EMS is determined by the organization’s activity, location, environmental policy, products and service offerings.

Credible environmental protection requires efficient and effective Environmental Management Systems. It effectively integrates sustainability to corporate goals, minimizes risks and projects your conscious identity. Consistent with the organization's environmental policy, the intended outcomes of an environmental management system include:

• Enhancement of environmental performance.
• Fulfillment of compliance obligations.
• Achievement of environmental objectives.

• Context of the organization in the environment.
• Leadership requirements.
• Specified interactions with third parties.
• Compliance requirements.
• Necessity for risk-based planning and controls.
• New documentation specifications.
• Competence and awareness requirements.
• Impact on internal audit.

6 Months to 1 Year.

Organizations that have already achieved ISO 14001 certification are encouraged to transition to the 2015 version.

Get Started

To get started you need to:

• Initiate review of existing QMS
• Draft a policy statement and quantifiable objectives
• Set up organizational charts and job descriptions
• Provide adequate resources
• Manage documentation for both standards in a single document control system
• Appoint a management representative as well as coordinators for the quality and environmental managements systems
• When adding ISO 14001 components to those of ISO 9001, planning must be expanded to deal with environmental impacts
• The inspection and test systems need to be modified to cover environmental conformance

Combination to Consider

• ISO 9001 (Quality Management System)
• OHSAS 18001 (Occupational health and safety management system)
• ISO 50001 (Energy management)
• ISO 31000 (Risk management)

Advantage ISO 14001:2015

• Improved resource efficiency
• Reduced waste
• Reduced costs
• Competitive advantage in supply chain design
• New business opportunities
• Compliance with legalities
• Increased stakeholder and customer trust
• Improve overall environmental impact
• Consistency in environmental obligations

Over 2.3 million people die every year due to work related accidents. ISO45001 has been designed to help organizations deal with Occupational Health and Safety (OH &S) Management Systems.

This Standard provides a framework to enhance and fortify employee safety, reduce workplace risks and create safer, healthier working conditions.

It incorporates the generic approaches of the ISO 14001 and ISO 9001, OHSAS18001 Guidelines and conventions outlined by the International Labour Organization and various national standards relevant to this area of operation.

Who Needs OHSAS ISO 45001?

Risk to health and safety is a universal occupational hazard. This Standard is applicable to any organization regardless of its size, type and nature- micro business or a global conglomerate, non-profit organization, a charity, an academic institution, or a government department.

• Identify and develop OH&S policy and OH&S objectives.
• Establish systematic processes on the basis of risks and opportunities- legal and other requirements.
• Increase awareness of OH&S risks.
• Organizations using ISO 9001 can migrate to ISO 9001:2015.
• It applies to any organization, regardless of size or industry.
• Organizations using ISO 9001 can migrate to ISO 9001:2015.

• Enables efficient management of OH & S risks, prevents accidents/injury/ill-health and improves performance.
• Reduces absenteeism and employee turnover rates.
• Reduces incidence costs, downtime and disruption costs.
• Reduce cost of insurance premiums.
• Improves emergency preparedness and response.
• Supports sustainability initiatives by ensuring health and safety of employees and the communities around.
• Ensures accountability of top management and demonstrates commitment through leadership.
• Recognizes the value of worker involvement and worker consultations to develop and apply better OHS practices.

This Standard is concerned with resource conservation to help tackle climate change.ISO 50001 supports organizations in all sectors to use energy more efficiently, through the development of an energy management system (EnMS). This certification is not obligatory.

Elements of ISO 50001

• Aids policy development for efficient use of energy.
• Fixes targets and objectives to meet the requirements outlined.
• Uses data to make decisions and measure the results.
• Reviews the policy and work towards continuous improvement.

Who Needs this Standard?

• To ensure optimal use of energy-consuming assets.
• Create transparency of resource consumption throughout the supply chain.
• Reduce energy costs, greenhouse gas emissions and other environmental implications.

• Enhanced energy efficiencies.
• ISO 50001 supports the development of an energy policy and contributes to the structure of an energy plan to achieve targets.
• Greater awareness and commitment to energy consumption and allocation of renewable sources within the organization.
• Reduced vulnerability to energy price fluctuation and availability of energy.
• Reduced energy costs and better ROIs.
• Adherence to environmental and sustainability objectives.
• Energy efficiency programs, carbon or energy taxes, and international climate agreements.

For multinational companies this can greatly simplify compliance with environmental mandates across national borders since ISO 50001 is internationally recognized.

Facility management is one of the fastest growing professional and operational disciplines and it needs some global consistency. And that is where ISO 41001 can help. ISO 41001 is the international standard for a Facility Management (FM) system . It provides a framework to develop, implement and maintain effective facilities management across different sectors worldwide. Benefits include:

• Minimize costs
• Gain a competitive edge
• Drive value across your facilities
• Deliver a globally consistent benchmark

What is ISO 41001 Facility Management Certification?

ISO 41001 is an internationally recognized best practice framework for an facility management (FM) system. It helps you as an FM provider recognize the scope of your responsibilities and create a management structure, with appropriate resources to address your needs and the strategies of those you deliver services too.

ISO 41001 can help both providers of FM services, and procurement teams, by providing a benchmark to measure competency and maturity of FM delivery in a global market.

By achieving ISO 41001 certification you demonstrate that your FM system meets international best-practice, promoting consistent global capability and delivery of FM.

You need to:

• Buy the standard and read it; understand the content, your requirements and how it will improve your business.
• Contact us so we can answer your questions and propose a solutions aligned to the needs of your organization.

We help you to:

• Understand the standard
• Download a copy of our ISO 41001 product flyer to help you understand the standard
• Learn about what your organization will need to do and share ideas and experiences with your peers at our VAJENTHURA ISO 41001 Requirements training course

We have great resources and support services to help you to start implementing ISO 41001 into your organization.

You need to:

• Ensure your organization understands the principles of ISO 41001, the roles individuals need to play and review your activities and processes against the standard. Our ISO 41001 implementation guide can help

We help you to:

• Learn what needs to be done to implement the standard successfully at the VAJENTHURA Implementing ISO 41001 training course
• Understand where your facility management system still needs work in order to be certified, contact us to book an optional gap assessment
• Consider using our management system software to support with implementation

• Get commitment and support from senior management
• Engage the whole business with good internal communication
• Compare your existing facility management system with ISO 41001 requirements
• Establish an implementation team to get the best results
• Map out and share roles, responsibilities and timescales
• Adapt the basic principles of the ISO 41001 standard to your business
• Motivate staff involvement with training and incentives.
• Share ISO 41001 knowledge and encourage staff to train as internal auditors
• Set up a process to regularly review your ISO 41001 system to make sure you’re continually improving it

ISO 41001 certification shows customers and stakeholders you’re committed to delivering consistent facility management service that adds value.

ISO 41001 Facility Management system certification should be hassle-free. You’ll be appointed a VAJENTHURA Client Manager, a trusted expert with relevant industry experience to your business, who can guide you through the process.

You need to:

• Contact us to discuss your timelines for certification
• Consider whether you would like to book an ISO 41001 gap audit. This is an optional assessment where we take a closer look at your existing facility management system and compare it with the requirements of the ISO 41001
• standard to see how close you are before we carry out the formal assessment
• When you are ready book your certification assessment – this is a two-stage process where the length varies based on the size of your organization
• Ensure all the right people in your organization are available and prepared for the audit visit(s).

When you achieve certification you’ll receive your VAJENTHURA ISO 41001 certificate which is valid for three years. Your VAJENTHURA Client Manager will visit you

Benefits of achieving ISO 41001 certification

• Cost efficiencies : enables consistent FM delivery globally, helping to reduce overheads and gain economies of scale
• Strategic alignment: ensures FM supports the strategic direction of your customers
• Competitive advantage: shows dedication to continually improving your FM services so it adds value to your clients
• Improved culture: ISO 41001 makes sure that the FM services you deliver are safe for employees and those who engage in the workspace

At VAJENTHURA we have the expertise and knowledge to help you to get the most from ISO 41001. Our industry experts, our comprehensive support materials and our training courses delivered by tutors with years of practical industry knowledge mean we’re best placed to help you understand the standard.